PricingTips

Volume and return discounts, explained

Two automatic discounts at booking — 15% off £250+ fares, +5% on return legs. Here's how they stack and when they apply.

Fare 1 team19 March 20262 min read

Two discounts apply automatically at booking. No promo code. No customer-service negotiation. Just an arithmetic rule the engine runs on every quote.

The 15% volume discount

Any fare of £250 or more gets a 15% reduction at quote time.

The threshold is per booking, not per traveller or per leg. A return trip that hits £250+ on the outbound qualifies for the discount on the outbound leg; if the return leg is under £250 by itself, the return leg doesn't add an extra round.

The discount is computed after surcharges (airport drop-off charges, congestion charge if applicable, extra-stop fees), so what you see deducted is 15% of the pre-discount total including those add-ons.

In practice this means longer-distance trips and Executive-class bookings hit the discount most often. Heathrow to Manchester one-way at standard saloon is ~£280 — qualifies. A Southampton to Heathrow run at £99 fixed-fare doesn't.

The 5% return discount

Return-leg bookings get an additional 5% off. The mechanism: the system treats the return as a discrete leg priced on the per-mile rate, then applies 5% to that leg only.

Two notes:

  • The return discount is leg-specific, not whole-booking. If your outbound is on a fixed-fare route and your return is not, you only get the 5% on the return.
  • It stacks with the 15% volume discount when both apply. So if your fare hits £250+ AND it's a return, you get 15% on the qualifying part plus 5% on the return leg.

What doesn't discount

A few categories sit outside the auto-discount logic:

  • Fixed-fare routes. The 16 published fixed fares are already discounted versus their per-mile equivalents. Volume discount doesn't stack on top of fixed-fare flat prices.
  • Hourly chauffeur bookings. Hourly is priced per booked hour with included miles. Volume and return discounts don't apply to hourly mode.
  • Flash offers. Time-limited promotional rates (currently Heathrow → Basingstoke at £75) are already below market — no further discount stacks.

Worked example

Southampton (return trip) → Manchester airport for a week-long holiday. Executive saloon, two passengers, no extra stops.

  • One-way distance: ~210 miles
  • Outbound: 210 mi × £2.20 = £462
  • Return: 210 mi × £2.20 = £462
  • Subtotal: £924

The system then applies:

  • 15% off (whole booking ≥ £250): -£138.60
  • 5% off the return leg specifically: -£23.10 (5% of £462)

Final billable: ~£762.30.

That's the number you'd see on the quote screen, with the discount lines shown so you know what's been deducted.

Why this is the model

Two-part answer.

First, it's transparent. Surge pricing hides itself in a multiplier you only notice on the receipt. A flat percent off, shown as a line item, is the inverse — you see the deduction before you commit.

Second, it's right-sized to demand. £250+ trips skew toward airport / long-distance / executive — the routes where we have the most margin to share. Return discounts skew toward customers who've made a planning effort (booking both legs in one go) and we'd rather reward that than try to convert each leg separately.

See it on a quote

Head to book.fare1.co.uk, enter your trip, and look at the breakdown panel. Both discount lines (when applicable) appear inline with the per-leg fares.

For the rate sheet that feeds these calculations, see /pricing. For an end-to-end view of how a quote becomes a captured charge, see how fixed fares work.

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Written by Fare 1 team.

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Volume and return discounts, explained — Fare 1