60-min free wait
Free waiting starts at scheduled landing time and runs for 60 minutes. Beyond 60 minutes, additional waiting bills at £20/hr.
Cruise port transfers
Ocean Cruise Terminal sits at Berths 46/47 on Cunard Way in the Eastern Docks, entered through Dock Gate 4 — about a four-minute walk from the gate. It handles Disney Cruise Line during their UK season, Princess overflow weeks and a rotation of smaller and seasonal operators. Kerbside flow at the drop-off is good, and the terminal is adjacent to QEII behind the same gate, which makes the eastern pair easy to confuse with each other and hard to confuse with the western three.

Destination
Eastern Docks
Ocean Cruise Terminal is at Berths 46/47, Cunard Way, in Southampton’s Eastern Docks, reached through Dock Gate 4. Southampton’s five terminals sit behind two gates and they are on opposite sides of the Old Town — arriving at the wrong one costs 10 to 15 minutes on a quiet day and up to half an hour on a turnaround Saturday.
The Eastern Docks are reached from the Albert Road South side rather than the West Quay Road side, which means a completely different approach from the M27 or from the town. If your instructions say Dock Gate 10 for an Ocean sailing, they are wrong: Dock Gate 10 is the western gate, and correcting the mistake on the morning costs 10 to 15 minutes on a quiet day and up to half an hour on a busy Saturday.
Ocean is Berths 46/47; QEII is Berths 38/39. They are adjacent, behind the same gate, and frequently conflated — including in older guides that describe Ocean as the QEII area. They are separate buildings with separate check-in halls, and arriving at the wrong one still means a walk with your cases.
Disney's UK season is the busiest use of this terminal, and it brings the luggage profile that catches vehicles out: families of four or five with a case each plus pushchairs. A standard saloon does not take that. Tell us the passenger and case count when you book and we put an estate or an MPV on it rather than discovering the problem at the kerb.
Not sure which terminal your ship is using? It follows the berth rather than the cruise line, so it changes between sailings — see Dock Gate 4 or Dock Gate 10, or send us your booking reference and we confirm it.
Fixed-fare offers are paused just now.
These routes were a limited-time promotion and are not running at the moment — we will be opening them again. Every journey still gets a fixed price quoted upfront on our standard rates, which is already lower than most local firms charge for the same trip.
Priced on our standard rate card.
Quoted upfront
You see the full price before you book, and it does not move afterwards.
Distance, drive time and what the fare covers
The direction shown is the published route. We price the journey the same way in either direction — the route page has a button for each.
What's included
Free waiting starts at scheduled landing time and runs for 60 minutes. Beyond 60 minutes, additional waiting bills at £20/hr.
Driver waits at arrivals exit with a name board — a £5 add-on, pre-selected on arrival bookings. No standing on the kerb watching for a number-plate.
Quote locks the moment you confirm. Surcharges baked in. No day-of re-quote, no hidden fees.
More cruise ports
Port of Southampton
City Cruise Terminal sits at Berth 101 in the Western Docks, entered through Dock Gate 10 — the closest of the western terminals to the city-centre waterfront, and the main Southampton base for Princess Cruises and Holland America, with seasonal Cunard departures. Despite the name it is not in the city centre; it is inside the working dock estate, and the walk from the gate is not one to attempt with cruise luggage. Drop-off is at the terminal forecourt and the chauffeur takes the cases from the boot to the porter.
ExplorePort of Southampton
Horizon Cruise Terminal at Berth 102 on West Bay Road is Southampton's newest passenger terminal — a 55 million pound facility opened in 2021, and home to the UK's first cruise shore-power connection. It sits in the Western Docks behind Dock Gate 10 and primarily serves MSC Cruises and Norwegian Cruise Line, with occasional Royal Caribbean dual-use weeks. Modern drive-through forecourt, and a short walk from kerb to check-in desks.
ExplorePort of Southampton
Mayflower Cruise Terminal at Berth 106 on Herbert Walker Avenue is P&O's primary Southampton base and one of the busiest cruise terminals in the UK on British-holiday-season turnaround days. Cunard's Queen Mary 2 alternates here for some sailings and Fred. Olsen uses it regularly. It sits in the Western Docks behind Dock Gate 10, and the walk from the gate itself is about a mile — which is why being dropped at the gate rather than the terminal forecourt is a genuine problem here.
ExploreFrequently asked
Fixed price quoted upfront. No day-of re-quote.