Blog · Tips
Tips.
115 articles on tips.
General booking and travel advice for chauffeur passengers.
Pricing
· Tips
How Stripe manual-capture works for you
Stripe's manual-capture flow keeps your money on your side until we accept the trip. Here's the timeline you see.
23 July 20251 min readReadPricing
· Tips
Understanding your fare breakdown / receipt
Receipt line items explained: base fare, vehicle category multiplier, airport surcharge, congestion charge, volume discount, return discount, extras.
19 July 20251 min readReadPricing
· Tips
Group and corporate account options
If you book Fare 1 monthly or run group transport regularly, a corporate account streamlines billing and dispatch.
15 July 20251 min readReadTips
Child seats and booster policy
UK law on child seats in licensed PHV. What Fare 1 provides on request. What parents should bring.
11 July 20251 min readReadPricing
· Tips
Luggage limits by vehicle category
Standard saloon = 2 large + 1 medium. MPV = 4-5. Minibus = group rack. Detailed limits by category.
7 July 20251 min readReadTips
· Pricing
Multi-stop bookings — how to add stops
Up to 7 intermediate stops per journey. Stops are billed as route distance — no per-stop fee. With long waits at stops, hourly can beat per-mile.
3 July 20251 min readReadPricing
· Tips
Waiting time rules — by trip type
Airport pickups include 60 minutes free waiting from actual landing. Standard pickups include 15 minutes. Hourly mode includes all waiting.
29 June 20251 min readReadPricing
· Tips
Payment methods we accept
All major UK / international cards via Stripe. Apple Pay and Google Pay supported. PayPal not currently supported.
25 June 20251 min readReadDrivers
· Tips
Vehicle MOT and insurance — our standards
Every Fare 1 vehicle has current MOT, hire-and-reward insurance, council PHV plating. Re-verified annually.
21 June 20251 min readReadDrivers
· Tips
Driver handover on long trips
Long-distance and long-day trips sometimes exceed driver shift limits. Here's how we handle handover without disrupting your trip.
17 June 20251 min readReadDrivers
· Tips
Driver language and customer communication
Drivers all communicate in English. Bengali, Urdu, Arabic, Polish — available on request from passengers who'd prefer a same-language driver.
13 June 20251 min readReadDrivers
· Tips
Driver uniform and presentation
Standard: smart-casual. Executive: full chauffeur uniform. Both maintain professional presentation throughout the shift.
9 June 20251 min readReadDrivers
· Tips
Dispatch team — how we actually run
Booking arrives → admin reviews → driver assigned → driver app dispatches → trip flows. Here's the actual workflow.
5 June 20251 min readReadTips
First-time chauffeur passenger — what to expect
First chauffeur booking? Here's the full sequence so you know what to expect.
1 June 20251 min readReadTips
Travelling with pets — our policy
Pets accepted with prior arrangement. Service dogs travel free in any vehicle (statutory). Other pets need a carrier.
28 May 20251 min readReadTips
Priority on tight connections
Tight connection between airport / station / event? Tell us at booking. We route faster and prioritise the trip in dispatch.
24 May 20251 min readReadTips
Winter travel and bad weather
UK bad-weather travel needs realistic buffers. Vehicle prep, route adjustments, when chauffeur cancels for safety.
20 May 20251 min readReadTips
Festival and event weekend bookings
UK event weekends concentrate chauffeur demand. Book 4-6 weeks ahead for major events; same-week availability tightens.
16 May 20251 min readReadTips
· Pricing
One-way vs return — which to book
Booking your return trip together saves 5% on the return leg automatically. Plus driver-continuity advantages.
12 May 20251 min readRead